Privacy Policy

 

Introduction
Owned-Networks is committed to protecting any data that we collect concerning you.  By using our services you agree to the use of the data that we collect in accordance with this Privacy Policy.
We are committed to protecting your privacy
We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. We created this policy to indicate the type of processes that may result in data that may be collected from you. Once you sign up with us you agree with our policies which will result in a minimum of information that will need to be collected.
Information Collected
We may collect any or all of the information that you give us depending on the type of transaction to process, including your name, address, telephone number, email address and IP address, together with data about your use of the website.  Other information that may be needed from time to time to process a request may also be collected as indicated on the website.
A cookie will be used to help identify you as a repeat visitor or a customer when you visit our website.
Disclosing Information
We may use the information to:
- Keep in contact with you and inform you of developments associated with our business;
- Processing of payments and to provide support.
We will not provide your personal identifiable information to anyone other than:
- A business entity or person that acquires our business;
- Third parties working for us to process payments, only after having agreed to keep your personal identifiable information confidential.
We will never, under any circumstances either sell or transfer your information to third parties for email campaigns or similar.
If we are ever involved in a merger or acquisition, or we sell our assets your information may be transferred as part of the deal, however, rest assured that as an active client you will be notified of details related to such deal and of the options you have at your disposal.
These third parties will access your information only to perform the tasks we've assigned to them in compliance with our privacy policy and we will at all times remain responsible for their handling of information based on our processes.
Disclosure to Law Enforcement
Owned-Networks may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request (subpoena) from such agencies. We will cooperate fully with law enforcement agencies.
Please note that Owned-Networks will be subject to investigatory and enforcement powers of the Federal Trade Commission (FTC) if necessary.
Information Use & Data Security
We use the information collected primarily to process the task for which you visited the website. All reasonable precautions are taken to prevent unauthorized access to this information.  This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.
Our website has an SSL connection in place so that the data travels securely encrypted; we take multiple measures to protect your information and will make every effort to ensure it remains secure.
You may contact us at any time via a support ticket to make changes to your data, we may require proof of ID before updating certain data fields. You can also request that your data be deleted or provided to you at any time by submitting a ticket. We will only remove your data from our system if it's no longer required in order to provide our service to you and when we're no longer required by law to keep them.
Abuse Reports
We know for having lots of scam and fraudulent activities attempts, most of the hosted customers face several unconscious abuse report(s). We therefore, tried to create a powerful abuse team to verify the abuse reports (Copyright, Email Spam, and Unauthorized Activities) sent to us. We first verify the reporters identity and then verify the existence of copyrighted material according to our company law. A reporter has to send a paper with the company header signed by him/her/company's MD to prove the copyright authorization. According to MLA, only Abuse Department (Or Piracy Department) of the related company/personal is only allowed to send an abuse request to our Department for verification. If it’s a personal copyright, then a Passport identity including his/her copyright over the material has to be proven to our abuse department. All the documents are verified according to our law and MLA. If Abuse passes the request to Support, then support department asks the owner to take proper action against the complaint. If support doesn't receive proper information(s) from client then a suspension is issued after 15 days of escalation. These steps are only taken to prevent fraudulent scam reports and reduce the activities of support to verify the abuse report. For Email spamming a proper header is required so that it’s possible to do a network scan and find out the verification of the email sender.
International Data Transfer
Owned-Networks stores your personal information on servers located in the US. Owned-Networks complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. Owned-Networks certifies to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/
Your Entitlements
If you reside in the European Economic Area, please know that you can at any time access the information we have about you, additionally you can ask for a correction and even deletion of this information, if you'd like to exercise this right simply contact us via a support ticket.
Resolution Of Complaints
In compliance with the Privacy Shield Principles, Owned-Networks commits to resolve complaints about our collection or use of your personal information, including the possibility, under certain conditions, for the individual to invoke binding arbitration as prescribed on Annex I of the Binding Arbitration Mechanism. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Owned-Networks at: privacy [at] owned-networks.net
Owned-Networks has further committed to refer unresolved Privacy Shield complaints to JAMs, an alternative dispute resolution provider located in the [United States]. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit JAMs complaint handling link https://www.jamsadr.com/file-an-eu-us-privacy-shield-claim for more information or to file a complaint. The services of JAMs are provided at no cost to you.
Changes to this Policy
Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.
Contacting Us
If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please send e-mail to : privacy [at] owned-networks.net.  You can also correct any factual errors in that information or require us to remove your details from any list under our control.

Our EU representative is Josias De La Espada with mailing address "Avenida Segunda 16, 28022, Madrid, Spain" and reachable via email at eurepresentative [at] owned-networks.net

Owned-Networks LLC is the data controller of your personal information.

 

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